Terms and Conditions for Tiling Services

1. Agreement

By engaging our tiling services, you agree to be bound by these terms and conditions. These terms constitute a legally binding agreement between the tiling business (referred to as "we," "us," or "our") and the client (referred to as "you" or "your").

2. Services

We will provide tiling services as agreed upon in the project proposal or contract. The scope of work, including materials, timeline, and pricing, will be clearly defined in the project proposal or contract.

3. Pricing and Payment

a. Pricing: The pricing for our tiling services will be outlined in the project proposal or contract. Any additional work requested by you that falls outside the agreed scope may incur additional charges.

b. Payment: Payment terms will be specified in the project proposal or contract. Where not specified, a standard 30 day period is in effect.

Typically, a deposit may be required before the commencement of work, with the remaining balance due upon completion. We accept various payment methods, such as cash, check, or electronic transfer.

4. Changes and Cancellations

a. Changes: Any changes to the project scope must be agreed upon in writing by both parties. Additional charges may apply for changes that affect the cost or timeline of the project.

b. Cancellations: In the event of project cancellation by you, any costs incurred up to the cancellation date will be billable. We reserve the right to charge a cancellation fee to compensate for lost time and resources.

5. Warranty and Liability

a. Warranty: We provide a warranty on our tiling services for a specified period, as outlined in the project proposal or contract. This warranty covers defects in workmanship but does not cover damage caused by improper use or maintenance.

b. Liability: We will not be held liable for any damages, losses, or injuries arising from the use of our tiling services, except in cases of proven negligence or willful misconduct.

6. Intellectual Property

Any intellectual property, including designs, plans, or concepts, developed or provided by us during the project will remain our property unless otherwise agreed upon in writing.

7. Confidentiality

Both parties agree to keep any confidential information shared during the project confidential and not disclose it to any third parties without prior written consent.

Privacy Policy for RJM Tiling

Effective Date: 02/09/2022

1. Introduction:

This Privacy Policy outlines how RJM Tiling collects, uses, discloses, and protects the personal information of individuals who interact with our business, including customers, website visitors, and other stakeholders. We are committed to protecting your privacy and handling your personal information in accordance with applicable privacy laws.

2. Information We Collect:

a. Personal Information: We may collect personal information, such as your name, contact details, address, and payment information when you engage with our tiling services or communicate with us.

b. Website Usage Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, and device information through the use of cookies or similar technologies. This information helps us improve our website and provide a better user experience.

3. Use of Personal Information:

a. Service Delivery: We may use your personal information to provide tiling services, fulfill orders, and communicate with you regarding your project.

b. Marketing Communications: With your consent, we may send you promotional materials, newsletters, or updates about our services. You can opt-out of receiving these communications at any time.

c. Legal Obligations: We may use and disclose your personal information as required by law or to comply with legal obligations, such as responding to legal requests or protecting our rights and interests.

4. Disclosure of Personal Information:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors or delivery companies. These providers are obligated to protect your information and use it solely for the purposes of providing the requested services.

b. Business Transfers: In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the new entity or owner, subject to the terms of this Privacy Policy.

c. Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government investigation.

5. Data Security:

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your information.

6. Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights:

You have the right to access, update, correct, or delete your personal information held by us. If you wish to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us using the information provided in Section 9.

8. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this policy periodically.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at info@rjmtiling.com.